Frequently Asked Questions

Q: How can I book a consultation?

Our technician will complete a consultation with you upon arrival to your booking with no obligation to go ahead. During the consultation our technician will discuss possible treatment outcomes and may even suggest alternative treatments to help you meet your expectations. Please be open minded, our technician is incredibly skilled and have one goal – to make YOU the best version of you. Wrinkle relaxing injections require a consultation before treatment, please contact us to book.

Q: I don’t know what treatment to book can you help me?

If you’re torn between two treatments don’t worry – feel free to book either. It’s very common for people to change treatment during the consultation with our technician. We appreciate not everyone knows what they want and will work with our clients to understand their needs and expectations on the day!

Q: Can you tell me what products you use?


At Elite we use Juvéderm 3, Revolax, or Teyosal Redensity for our treatments. The technician will review your features/lifestyle during your consultation and will use the product most suited to you for optimum results and longevity. We pride ourselves as a premium brand and therefore only use premium products.

Q: How long is the recovery time for your treatments?

Please allow up to 14 days for swelling or bruising to go down. If you have any concerns after 14 days, please send contact us.

Q: I need an appointment asap. Can you let me know if you get a cancellation?

Please ring us for last minute bookings.

Q: Can I fly after having filler treatments?

We advise all clients to wait a minimum of 48hrs before flying. It is very rare for complications to occur however in these circumstances you would need to return to the clinic for an emergency reversal protocol.

Q: I need to cancel my booking will I lose my booking fee?

As per our T+C’s all booking fees payments are STRICTLY NON-REFUNDABLE.

Q: I’m not able to attend my booking please can I reschedule?

If you wish to change the date of your booking, we require a minimum of 7 days’ notice. To make a change to your booking please contact us directly.

Q: How old do you have to be for treatments with parental permission?

All clients must be 18 at the time of the treatment. Anyone that looks under the age of 25 will be asked for ID.

Q: Do you offer finance?

Unfortunately, this is not something we offer at our clinics at this moment.

Q: Can I bring my children?

Unfortunately, due to the nature of the business we are not insured to allow children on the premises. If you arrive with children, you will be asked to leave and therefore forfeit your deposit. We apologise in advance for the inconvenience.

Q: What is your professional Background?

I am an Advanced Aesthetics practitioner, my qualifications are solely in aesthetics, facial anatomy cosmetic/medical tattooing with 11 years’ experience in facial analysis. I am highly competent and hold full medical malpractice insurance and relevant qualifications to safely practise in aesthetics. We have a resident nurse practitioner who prescribes all our prescription only medicines. I am also a member of Safe Faces the national register for aesthetic practitioners in the UK. All certification is available on request at the clinic.

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36B Westbourne Road Downend Bristol BS16 6RX

0117 329 2272